Not only was I impressed with the completion of the work and how fast it was resolved, I was most impressed at how fast Robert L. arrived after I made the call. Awesome job! Also, I got a large cookie just for being a great customer. I thought that was awesome. First time I’ve had someone do that in that line of work. What a great idea!
John G. deserves higher than a 10. Not only is he prepared, professional and extremely competent, his attitude is remarkable. He is always smiling and you can feel how much he wants the customer to be satisfied with his service. He is a great ambassador to ASI.
I wanted to reach out to you and express our thanks for the excellent job you and your team did in finding us the perfect multifunction machine for our needs. Everything from the sales process to the equipment installation went very smoothly, and I really appreciated your presence during every step. That really demonstrated to us that you care about our needs beyond just getting us to sign a lease.
We are on our second Postbase postage machine through ASI. Your Team has always been helpful with new products, finding what is best for our needs and being cognizant of our budget. We sincerely appreciate the help of the sales team when we need supplies. We know ASI will be there for us in the future.
Thank you so much for your patience and support as we changed out equipment and began our partnership with ASI. As a non-profit every penny counts, and, before our partnership began, we were spending so much money and time worrying about our previous system. Now, since our partnership began, we have a peace of mind with our new product. We are able to reach more kids because of the additional resources, and we are able to be more efficient as a team. That is all due to the quality of product that you have offered us, but, even more so, the level of customer service that has been shown to us by your team at ASI.
I have been able to work with Kristen Perotti on several occasions in regards to the postage meters in the company. Kristen is very responsive to the needs of the organization and provides exceptional customer service. Working with people like Kristen makes my job that much easier. I never have to guess as to what she/ASI is doing for the business and know that I will receive a prompt response when I reach out.
Thank you for your assistance in reviewing our printing and copying needs and assessing the options available to us for maximized business output and improved financial impact. When we installed the Xerox Alta Link Multi-Function Printer (MFP), we not only saved considerably in printer ink costs, but gained in efficiency and better business practice. Additionally, our calls for routine service are met professionally, timely and efficiently. Our supplies are well stocked and our service requests are knowledgeably addressed. We are pleased with the service we receive from ASL
I have personally had the privilege of working with Kristen P.; she did an outstanding job of merging our accounts, upgrading our equipment while still providing us with a more competitive price and helping our school save in the process.
Excellent service provided!
John G. and David A. always go above and beyond to assist, make repairs and explain. We signed a new contract because of them. Now, we are looking to do more business with ASI in the future. They ARE DEFINITELY an ASSET to your team!
Technicians are very knowledgeable on the machines and are always available to answer any training questions. Your technicians are excellent trainers with lots of patience for new customers. Best customer service available!
David was very knowledgeable in machinery in the mail industry – I was impressed by his knowledge.
Partnered with manufacturers such as Xerox, Lexmark,
KIP Wide Format, HP, Epson and Fujitsu, ASI offers all of your hardware
technology needs for copying, printing and scanning.
Because single and multi-functional printers are located at various locations within an office, it’s easy to overlook critical details related to their use and maintenance. A scenario like this can result in hidden costs, making it nearly impossible to reduce those costs. At ASI, we look to help organizations like yours manage and gain full control of your printing environment.
Whether you want to capture, store, retrieve,
use or archive your documents, ASI will help
you find the workflow that is right for you and
your organization and back it up with the support you need.
ASI offers smarter mailing technologies for offices big and small (and anywhere in-between), in any kind of industry. With a focus on accuracy, efficiency, and cost savings, we provide the solutions that help you overcome any hurdle you’ve encountered in your mailing processes.