AWARD WINNING SERVICE STANDARDS
ASI understands that equipment uptime is vital to your daily operations. As a locally owned and managed document imaging company, ASI has the flexibility to customize service and support programs to meet the specific demands of your business. Our mission is to ensure your document imaging technology works successfully with your network and keeps your organization running as smoothly and efficiently as possible.
As a result, ASI has implemented a “Proactive Service Model”, using sophisticated computer technology
to resolve document imaging problems immediately or anticipate them before they even occur.
- Proactive Monitoring of Service History for Preventative Maintenance
- Personalized Service Technicians
- Tenured Service Technicians with Extensive Training & Education
- Less than 4 Hour Emergency Response Time
- Extensive Parts Inventory
- ASI Online: Fully Automated Portal to Input Meter Readings, Service Request & Monitoring Service Status
EXCEED, ASI’s extensive service guarantee program, is designed to ensure reliability, flexibility and peace of mind when it comes to your business document management systems.
Click here for additional information
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“ASI’s customer service is unparalleled. They know what we need and make-good on every promise.”
- Pam Landers
Ameriplan
Purchasing |
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Tel: 972-888-1500
Fax: 972-888-1529
12801 N. Stemmons Freeway,
Suite 710 Dallas, TX 75234-5881 |
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